5 signs your business needs IT support

Think about where you keep your supplier information, your customer database, and the details of the people you hope will become customers. Add the records of the products or services you sell. If all of that data is important enough that losing it would put your business in serious trouble, then you need IT tools — and a team capable of running them.

At Nuubix we have supported companies remotely across a remarkable range of industries: heavy goods transport, manufacturing, specialist practices in law, construction and accountancy, and non-profit organizations.

They have a few things in common. They are small or medium-sized. Most have no established IT or systems department, and even those that do still need advice or hands-on support from time to time.

Below are the problems we run into most often in companies without an IT function — or without support for the one they already have — along with the consequences they have faced. There is usually still time to prevent or fix them.

1. They run unlicensed software — anything from Office to the program they invoice with — which never gets updated, and which puts their own machines and files, or their clients', at risk.
2. They pay separately for licenses they could be getting in one bundle. Same examples as above: Office, invoicing software, antivirus, spam filtering and the rest.
3. They use external drives to store files, which leads to lost data, duplicate copies that cause confusion, and resources that are not available everywhere and at any time.
4. They receive and open emails or files that may carry malware, putting information critical to the company or its clients at risk. A 2021 study found that a worker at a retail company can receive as many as 49 malicious emails a year.
5. They have no IT function, internal or external, providing day-to-day assistance — and, more to the point, none for the critical moments that demand an immediate response.

For these reasons and plenty of others, we built our nuubix pyme: a managed IT service designed to get the most out of what a company already has.

We run your IT function — the “systems department”, as you may know it — with a combination of advanced solutions: data backup, antivirus and anti-malware, filtering of dangerous email, expert technical support, and more.

With a monthly subscription per user, you get access to services such as:

• Microsoft 365 Business Standard
• Microsoft 365 backup with unlimited storage
• Spam filtering for email
• Antivirus and anti-malware
• Unlimited remote assistance
• Management of your IT function

The kind of service that lets us take care of your technology while you get on with chasing your growth targets.